[Close] 

Title Clerk

Summary: Reporting to the Office Manager, process incoming titles ensuring transferability to buyer in an efficient and accurate manner. Perform all duties assigned by the Office Manager. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.
Job Description:
Responsibilities and Duties:
1. Provide prompt and courteous service:
A. Demonstrate friendliness and greet every customer as they enter and participate at the sale.
B. Maintain a professional appearance and work area consistent with the Handbook.
2. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.
3. Be familiar with procedures for handling all aspects of customer complaints or disputes.
4. Resolve any customer complaints in a friendly, courteous manner. Advise the Office Manager of all serious complaints or incidences.
5. Verify accurate title VIN number, odometer reading, release of liens, "free and clear" title and that titles contain no alteration. Check vehicle titles for accuracy. Ensure that titles are delivered to purchasing dealer.
6. Maintain a knowledge of DMV laws and regulations as relate to vehicle titles.
7. Practice and promote teamwork at all times. Set a good personal example of attitude and performance.
8. Recommend new customer services and procedures to the Office Manager.
9. Maintain all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance and safety. Advise the Office Manager and Facilities of all breakdowns and maintenance needs
immediately.
10. Make sure all area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately.
Educational Requirements and Qualifications:
High School Diploma or GED preferred. One (1) year title experience at a car dealership or auction preferred.
KAR is an equal opportunity employer. KAR is a drug-free workplace


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

DMV Title Clerk
Sacramento, CA Copart
Title Clerk
Tracy, CA KAR Auction Services
DMV Title Clerk
Vallejo, CA Copart
DMV Title Clerk - Mercedes-Benz Stevens Creek
San Jose, CA AutoNation Inc
Courtesy Clerk
Newman, CA Raley's and BelAir